MOUNTAIN DENTAL  ·  CAREERS

Front Office Patient Coordinator

ABOUT THE ROLE

We’re looking for a front office coordinator who is often a patient’s first contact with the practice, by phone or at the desk. You’ll handle scheduling, insurance verification, payments, and recalls, and you’ll walk patients through treatment plans and their options without rushing them. A calm, organized front desk sets the tone for the whole visit.

WHAT YOU'LL DO

  • Greet and check in patients
  • Schedule and confirm appointments
  • Answer phones and respond to patient questions
  • Verify insurance benefits and obtain authorizations
  • Process payments and keep financial records
  • Maintain patient records and confidentiality
  • Coordinate treatment schedules and recalls
  • Walk patients through treatment plans and payment options
  • Support office workflow and admin tasks

WHAT WE'RE LOOKING FOR

  • High school diploma or equivalent
  • Knowledge of dental insurance and billing
  • Strong customer service and communication
  • Proficiency with dental practice management software

NICE TO HAVE

  • Previous dental or medical front office experience
  • Professional phone manner
  • Accuracy and attention to detail
  • A steady, team-oriented presence

How To Apply

To apply, email a brief introduction and your resume to office@mountaindentalplacerville.com. The full list of what to include is on our Careers page. We respond to every applicant who fits the role, usually within one business week.

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